{"id":506,"date":"2024-03-21T23:02:40","date_gmt":"2024-03-21T23:02:40","guid":{"rendered":"https:\/\/vidasmilecare.com\/?page_id=506"},"modified":"2025-06-05T19:02:55","modified_gmt":"2025-06-05T19:02:55","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/vidasmilecare.com\/es\/refund_returns\/","title":{"rendered":"Pol\u00edtica de reembolsos y devoluciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"506\" class=\"elementor elementor-506\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-e8742c7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e8742c7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-884aedc\" data-id=\"884aedc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1781b2 elementor-widget elementor-widget-heading\" data-id=\"f1781b2\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de reembolsos y devoluciones<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-7292023 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7292023\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f2c71a\" data-id=\"3f2c71a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dda8632 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"dda8632\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DESCRIPCI\u00d3N GENERAL<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2836d8b elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"2836d8b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Comprar un aparato dental hecho a medida de Vida Smiles no es como comprar un producto listo para usar en un minorista. Como ocurre con cualquier empresa que crea un producto verdaderamente hecho a medida, nunca podremos recuperar la cantidad de trabajo que dedicamos a su electrodom\u00e9stico. Nos complace trabajar siempre con nuestros clientes y haremos todo lo posible para satisfacer sus expectativas. Ponemos nuestro coraz\u00f3n en fabricar productos dentales de calidad y no estamos satisfechos hasta que usted lo est\u00e9.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74823e8 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"74823e8\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">REEMBOLSOS\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dfc869 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6dfc869\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Debido a su naturaleza higi\u00e9nica, los aparatos dentales hechos a medida son<strong> No reembolsable,<\/strong> pero hacemos todo lo posible para asegurarnos de que est\u00e9 satisfecho con su experiencia con Vida Smiles. En caso de que reciba su dispositivo personalizado completo y el dispositivo no encaje, es elegible para volver a realizar su escaneo de impresi\u00f3n una (1) vez y Vida Smiles rehar\u00e1 un nuevo dispositivo sin cargo. El dispositivo original que no se ajuste debe devolverse y no puede mostrar ning\u00fan signo de desgaste o da\u00f1o. En caso de que decida cancelar su pedido al menos 24 horas antes de su visita de escaneo, se le reembolsar\u00e1 su totalidad. Los reembolsos no son v\u00e1lidos despu\u00e9s de la visita de escaneo de impresiones.<\/p><div id=\"primary\" class=\"content-area\"><p data-renderer-start-pos=\"1\">In some cases, we may need to cancel or reschedule an appointment. If this occurs, we will notify the client and discuss a new appointment time over the phone. If the client agrees to the new appointment schedule, please note that the refund will no longer be applicable.<\/p><p data-renderer-start-pos=\"275\">This ensures clarity that refunds won&#8217;t be available after a rescheduled appointment is agreed upon via phone.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be4b4dc elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"be4b4dc\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">AJUSTES Y REHABILITACIONES DE ELECTRODOM\u00c9STICOS\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9338a7 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"f9338a7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00bfSu nuevo electrodom\u00e9stico no encaja exactamente como le gustar\u00eda? No se preocupe, estaremos encantados de realizar ajustes GRATUITOS en su electrodom\u00e9stico dentro del plazo de garant\u00eda de 30 d\u00edas. Simplemente comun\u00edquese con nuestro servicio de atenci\u00f3n al cliente por correo electr\u00f3nico a <a href=\"mailto:support@vidasmilecare.com\">support@vidasmilecare.com<\/a> para discutir c\u00f3mo podemos corregirlo. La garant\u00eda de 30 d\u00edas de Vida Smile cubre cualquier ajuste, rotura, grieta, fractura o p\u00e9rdida de dientes de pr\u00f3tesis sin costo para usted. Sin embargo, Dental Lab Direct no rehar\u00e1, reparar\u00e1 ni reemplazar\u00e1 su aparato debido a cualquiera de los siguientes motivos: p\u00e9rdida, decoloraci\u00f3n, desgaste normal, negligencia, problemas de hipersensibilidad o abuso.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adccd9d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"adccd9d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ENV\u00cdO Y DEVOLUCIONES\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-871f9ce elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"871f9ce\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Para devolver su producto, env\u00edelo a:<\/p><p><strong>Vida Smiles LLC<\/strong><\/p><p><strong>8909 W. Cermak rd.<\/strong><br \/><strong>North Riverside, Il 60540<\/strong><\/p><p>Usted ser\u00e1 responsable de pagar los costos de env\u00edo para devolver su art\u00edculo. Si va a devolver un art\u00edculo m\u00e1s caro, puede considerar utilizar un servicio de env\u00edo rastreable o comprar un seguro de env\u00edo. Aseg\u00farese de crear un albar\u00e1n <a style=\"color: #000; text-decoration: underline;\" href=\"https:\/\/vidasmilecare.com\/es\/return-form\/\" target=\"_blank\" rel=\"noopener\"><strong>click here<\/strong><\/a> e incluya su nombre, n\u00famero de pedido y el motivo de la devoluci\u00f3n.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy OVERVIEW Purchasing a custom-made dental appliance from Vida Smiles is not like purchasing an off-the-shelf product from a retailer. As with any company that creates a truly custom-made product we can never recoup the amount of work we put into your appliance. We are happy to always work with our customers [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy | Vida Smile Care<\/title>\n<meta name=\"description\" content=\"Understand Vida Smile Care&#039;s refund &amp; return policy for dental appliances like flippers &amp; night guards. Know your options before you order!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vidasmilecare.com\/es\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy | Vida Smile Care\" \/>\n<meta property=\"og:description\" content=\"Understand Vida Smile Care&#039;s refund &amp; return policy for dental appliances like flippers &amp; night guards. Know your options before you order!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vidasmilecare.com\/es\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"VIDA SMILES\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-05T19:02:55+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/vidasmilecare.com\/refund_returns\/\",\"url\":\"https:\/\/vidasmilecare.com\/refund_returns\/\",\"name\":\"Refund and Returns Policy | Vida Smile Care\",\"isPartOf\":{\"@id\":\"https:\/\/vidasmilecare.com\/#website\"},\"datePublished\":\"2024-03-21T23:02:40+00:00\",\"dateModified\":\"2025-06-05T19:02:55+00:00\",\"description\":\"Understand Vida Smile Care's refund & return policy for dental appliances like flippers & night guards. Know your options before you order!\",\"breadcrumb\":{\"@id\":\"https:\/\/vidasmilecare.com\/refund_returns\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/vidasmilecare.com\/refund_returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/vidasmilecare.com\/refund_returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/vidasmilecare.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/vidasmilecare.com\/#website\",\"url\":\"https:\/\/vidasmilecare.com\/\",\"name\":\"VIDA SMILES\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/vidasmilecare.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund and Returns Policy | Vida Smile Care","description":"Understand Vida Smile Care's refund & return policy for dental appliances like flippers & night guards. Know your options before you order!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vidasmilecare.com\/es\/refund_returns\/","og_locale":"es_ES","og_type":"article","og_title":"Refund and Returns Policy | Vida Smile Care","og_description":"Understand Vida Smile Care's refund & return policy for dental appliances like flippers & night guards. Know your options before you order!","og_url":"https:\/\/vidasmilecare.com\/es\/refund_returns\/","og_site_name":"VIDA SMILES","article_modified_time":"2025-06-05T19:02:55+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/vidasmilecare.com\/refund_returns\/","url":"https:\/\/vidasmilecare.com\/refund_returns\/","name":"Refund and Returns Policy | Vida Smile Care","isPartOf":{"@id":"https:\/\/vidasmilecare.com\/#website"},"datePublished":"2024-03-21T23:02:40+00:00","dateModified":"2025-06-05T19:02:55+00:00","description":"Understand Vida Smile Care's refund & return policy for dental appliances like flippers & night guards. Know your options before you order!","breadcrumb":{"@id":"https:\/\/vidasmilecare.com\/refund_returns\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/vidasmilecare.com\/refund_returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/vidasmilecare.com\/refund_returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/vidasmilecare.com\/"},{"@type":"ListItem","position":2,"name":"Refund and Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/vidasmilecare.com\/#website","url":"https:\/\/vidasmilecare.com\/","name":"VIDA SMILES","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/vidasmilecare.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"es"}]}},"_links":{"self":[{"href":"https:\/\/vidasmilecare.com\/es\/wp-json\/wp\/v2\/pages\/506"}],"collection":[{"href":"https:\/\/vidasmilecare.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vidasmilecare.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vidasmilecare.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vidasmilecare.com\/es\/wp-json\/wp\/v2\/comments?post=506"}],"version-history":[{"count":55,"href":"https:\/\/vidasmilecare.com\/es\/wp-json\/wp\/v2\/pages\/506\/revisions"}],"predecessor-version":[{"id":3938,"href":"https:\/\/vidasmilecare.com\/es\/wp-json\/wp\/v2\/pages\/506\/revisions\/3938"}],"wp:attachment":[{"href":"https:\/\/vidasmilecare.com\/es\/wp-json\/wp\/v2\/media?parent=506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}